Cancellation policy

50% deposit

For selected high-demand, in-stock products, we offer the option to secure stock with a 50% deposit at the time of purchase. By paying a deposit, the product is reserved specifically for you and removed from available inventory for other customers during the payment period.

Balance payment

The remaining 50% balance will be automatically charged to the same payment method used for the initial deposit 30 days after the order date. By selecting the deposit option, you authorise us to process the outstanding balance using the payment method provided at checkout.

Failed balance payments

If the balance payment cannot be processed — including due to insufficient funds, an expired card, or any other payment failure — we will notify you using the contact details provided with your order.

You will have 7 days from the date of notification to provide an alternative payment method or pay the outstanding balance.

If the balance remains unpaid after this period, we may cancel the order and release the reserved stock for sale.

Non-refundable deposit

The 50% deposit is paid in consideration for us reserving and holding stock that would otherwise be available for sale to other customers. As the reserved stock is removed from sale and held exclusively for you, the deposit is generally non-refundable if:

• you change your mind;
• you cancel the order;
• you fail to complete payment of the remaining balance; or
• the balance payment remains unpaid after the allowed payment period.

Australian Consumer Law

Nothing in these Deposit Payment Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law. Where required by law, customers remain entitled to any applicable consumer guarantees and remedies, including in relation to faulty or defective products.

Acceptance of terms

By selecting the deposit payment option and completing your order, you acknowledge and agree to these Deposit Payment Terms.